Question 1

What is ReviewDrop?

Accepted Answer

ReviewDrop is a review management platform that helps local businesses collect more 5-star Google reviews. You send review requests to happy customers via email or SMS, and they land on a branded review page that makes leaving a review quick and easy. Positive experiences are funneled to Google, while negative feedback is captured privately so you can resolve issues first.

Question 2

What is a review funnel?

Accepted Answer

A review funnel is an automated system that collects customer feedback and routes it based on sentiment. Happy customers (4–5 stars) are directed to leave a Google review, while unhappy customers (1–3 stars) are sent to a private feedback form so you can resolve issues before they go public. ReviewDrop's review funnel handles this routing automatically — no manual sorting required.

Question 3

How does the free trial work?

Accepted Answer

Your free trial lasts 7 days and gives you full access to all features in your chosen plan — no credit card required to start. You can send review requests, set up your branded review page, and explore the full dashboard. At the end of the trial, simply choose a plan to keep going.

Question 4

What happens after my trial ends?

Accepted Answer

When your 7-day trial ends, you can choose the Starter plan (from $23/mo billed yearly, or $29/mo) or Pro plan (from $39/mo billed yearly, or $49/mo) to continue using ReviewDrop. Save 20% with yearly billing. If you decide not to continue, your account will be paused — no charges, no surprises. You can reactivate anytime.

Question 5

Is ReviewDrop review gating?

Accepted Answer

No. Review gating means preventing unhappy customers from leaving any review at all — which violates Google's guidelines and FTC rules. ReviewDrop never blocks anyone from reviewing on Google. Every customer can leave a Google review. We simply ask for a star rating first and route positive experiences to Google while giving unhappy customers an additional private channel to reach you directly. The choice to review publicly is always theirs.

Question 6

How does ReviewDrop compare to Podium, Birdeye, or NiceJob?

Accepted Answer

Most review management platforms charge $75–$299/mo and lock core features behind enterprise plans. ReviewDrop starts at $23/mo (billed yearly) with the same review funnel, automated requests, and Google review routing included from day one. We built ReviewDrop specifically for local businesses that want professional review management without the enterprise price tag.

Question 7

Do I need a Google Business Profile?

Accepted Answer

No. ReviewDrop works as a standalone feedback and review collector right out of the box. You can connect your Google Business Profile at any time to funnel positive reviews directly to Google, but it's completely optional. Many businesses start collecting feedback first and connect Google later.

Question 8

How do review requests work?

Accepted Answer

It's simple: enter your customer's name and contact info (email, phone, or both), and ReviewDrop sends them a polished, branded message with a link to your review page. Customers tap the link, rate their experience, and are guided to leave a review — all in under 30 seconds. You can track every request and response from your dashboard.

Question 9

Can I use ReviewDrop for my type of business?

Accepted Answer

Yes. ReviewDrop works for any local business that serves customers — dentists, restaurants, auto shops, salons, law firms, real estate agents, home service providers, medical practices, and more. If your customers can leave Google reviews, ReviewDrop can help you get more of them.

Question 10

How do Google review QR codes work?

Accepted Answer

ReviewDrop generates a unique QR code linked to your review funnel page. Print it on receipts, table tents, business cards, or in-store signage. When a customer scans the code with their phone camera, they land on your branded review page where they can rate their experience and leave a Google review in under 30 seconds — no app download required.

Question 11

How many Google reviews do I need to rank in the Map Pack?

Accepted Answer

According to 2026 local SEO research, the median business in Google's Map Pack (the top 3 local results) has 47 reviews with an average rating of at least 4.3 stars. Businesses below that threshold are nearly invisible in local search. ReviewDrop's review funnel helps you systematically build both your review count and your average rating to compete for Map Pack placement.

The review funnel that gets local businesses more Google reviews.

Your best customers stay silent.
Your worst find Google immediately.

Only 1 in 10 happy customers leave a review

Unhappy customers find Google immediately

Your competitor has 200+ reviews — and the Map Pack

Three steps to more 5-star reviews.

Create your review funnel

Share it with customers

Watch your Google rating climb

Everything you need to manage your Google reviews.

Smart Review Funnel

Google Review QR Codes

Automated Follow-Ups

Negative Feedback Interception

Multi-Location Support

Review Analytics

Review management that pays for itself.

Starter

Pro

Frequently asked questions.

Every day without a review funnel is a day your competitors collect the reviews you're missing.